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Report Your Card

To report a lost or stolen Debit Card or Credit Card, please contact the following numbers as soon as possible.

Debit Card

  • During business hours, call: 1-800-470-0704
  • After hours, (within U.S.) call: 1-866-559-4756; (traveling or residing outside of U.S.) call: 1-727-299-2449

Credit Card

  • During business hours, call: 1-800-470-0704
  • After hours, call: 1-800-991-4964

Debit Card Dispute

Complete a dispute transaction form to dispute debit card transactions.

Dispute Transaction

General Card Contact Information

  • Debit Card Activation: 1-800-631-3197
  • Debit Card PIN Selection: 1-888-886-0083
  • Credit Card Activation: 1-800-456-6870
  • Credit Card Customer Service: 1-800-808-7230
  • Scorecard Rewards Helpdesk: 1-800-854-0790
  • Or online at scorecardrewards.com

Fraud Alert Management

For inquiries about messages regarding activity on your account or if you are traveling and your debit/credit card is being declined, please contact our Fraud Alert Management at the following:

Debit Card

  • Fraud Alert Management: 1-888-918-7313

Credit Card

  • Customer Service: 1-800-808-7230
  • Credit Card Dispute Center: 1-800-600-5249

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