Report Your Card

To report a lost or stolen Debit Card or Credit Card, please contact the following numbers as soon as possible.

Debit Card

  • During business hours, call: 1-800-470-0704
  • After hours, call: 1-800-910-4808, option 3

Credit Card

  • During business hours, call: 1-800-470-0704
  • After hours, call: 1-800-991-4964

General Card Contact Information

  • Debit Card Activation: 1-800-466-0040
  • Credit Card Activation: 1-800-456-6870
  • Credit Card Customer Service: 1-800-808-7230
  • Scorecard Rewards Helpdesk: 1-800-854-0790
  • Or online at scorecardrewards.com

Fraud Alert Management

For inquiries about messages regarding activity on your account or if you are traveling and your debit/credit card is being declined, please contact our Fraud Alert Management at the following: 

Debit Card

  • Fraud Alert Management (within U.S.): 1-888-241-2440
  • Fraud Alert Management (traveling or residing outside of U.S.): 1-909-941-1034

Credit Card

  • Customer Service: 1-800-808-7230
  • Credit Card Dispute Center: 1-800-600-5249