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Plastic News
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Falcon,
a fraud monitoring system, may contact an
ATCU member on their home or work phone when
trying to verify possible fraudulent
transactions. They determine when a
transaction is possibly fraudulent by having
red flag indicators in place that the type
of transactions triggers.
If you are contacted by Falcon and do not
want to respond to the verification
questions, you may choose to call them back.
Falcon for debit card is 1-800-338-8901.
Falcon for credit cards is 1-800-437-9392.
If Falcon is unable to contact you to
confirm a purchase(s), Tan Boley, our credit
union’s Card Services Coordinator, will also
try to contact you by phone and letter.
Please contact Tan at our Gadsden office if
you have any questions. |
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