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Plastic News:
Falcon,
a fraud
monitoring
system, may
contact an ATCU
member on their
home or work
phone when
trying to verify
possible
fraudulent
transactions.
They determine
when a
transaction is
possibly
fraudulent by
having red flag
indicators in
place that the
type of
transactions
triggers.
If you are
contacted by
Falcon and do
not want to
respond to the
verification
questions, you
may choose to
call them back.
Falcon for debit
card is
1-800-338-8901.
Falcon for
credit cards is
1-800-437-9392.
If Falcon is
unable to
contact you to
confirm a
purchase(s), Tan
Boley, our
credit union’s
Card Services
Coordinator,
will also try to
contact you by
phone and
letter.
Please contact
Tan at our
Gadsden office
if you have any
questions. |